We understand that during the delivery process, products may sometimes get damaged despite our best efforts. Keeping this in mind, we offer an exchange policy to ensure a smooth and fair experience for our customers.

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If the product you receive is damaged during delivery or if you receive an item that is different from what you ordered, we will gladly exchange it for the correct product.

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To request an exchange, please:

• Contact us within 48 hours of receiving the parcel

• Share clear pictures and/or video proof of the damaged or incorrect item

• Keep the original packaging intact until the issue is resolved​

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Once we verify the issue, we’ll initiate the exchange process as soon as possible.

We appreciate your cooperation and thank you for trusting us